This project set out to create a long term small business
enterprise that could continue to expand and grow in the future and it has done
mostly done that, by breaking even with the money spent and money made means
that barely any technical profit has been made it does mean that any future
item sold will be all profit which is a success. Though the throughout the road
getting here their where many success and failure which have both helped and
hindered this outcome, some are directly my fault and others are where simply
unavoidable.
One of the first things to go right about this project is
parts of the research, as it really helped me mark down the right demographic
to sell to and from the experience of who I sold what piece too almost all of
them fit into the demographic proving it accurate and useful as is shown
throughout other successes. A lot of this can also come down to the surveys
helping to pin down the demographic while it also helps that I managed to get a
decent number of replies to the surveys which really helped the information
quality. Some of the art work also went well and was finished to a good
standard this also helps with the brand identity as I feel that the brand identities
of the business was very strong and connected which helped to make it more
professional. The reason the brand identity was so strong was because I very
much tried to keep everything about the project on one stylistic note, so
everything from the Etsy page to my Instagram posts, to the store set up at the
fairs which helped to all link together with the products to create a
professional looking outcome. The budget also worked well as almost everything
was on budget with only a small few overspends from unexpected angles, if this
had gone wrong it could have greatly affected the whole project and destroyed
any chance of a profit for a while to come; this was because I managed to
correctly judge where spending need to take place and what it would be worth spending
on in order to get this. I also believe the pricing was correct as when put
against an the correct audience in the right setting the products sale rose
dramatically which might not have happened now where near as much if it had not
been correctly priced up; and this correct pricing was again because of
relevant and useful research which helped guide the decision. There were also a
lot of things outside of my control which helped me in the project, the main
one being the Christmas Church Fair which just happened to pop up at the right
time and still have a free table to rent, as without this the project would not
have broken even. There are also the independent sales which made up a huge
portion of the sales, some of these where conducted face to face by myself but
a lot of them came from people I know talking to people they know and selling
through spread of word which was a huge help on the project and another
success.
There where however a huge amount of failures and hindrances
which damaged the project, one of the main ones being the failure of the House
of the Country fair as it was primed up to be the biggest income out of the
whole project, with the right demographic at the right time of year and the
right kind of product, so what caused this. Well in short many things, one of
the main ones being the position of the stall which was in an awkward position
away from any other stalls siting on an out of the way corner which already
puts a barrier for people to actually find us and being apart from other stalls
makes approaching the stall much more of an effort for any potential customers
as well as making it a more confrontational ordeal which could have effected
how many people approached the stall in the first place. There was also the
matter of the weather as it was very cold on the day and had occasional rain
which led to less people visiting the village and for the ones who did come
they sought out the warm inside shops over the cold wet outside stalls which
almost certainly effected visitors to the stall. It was also the weekend after
black Friday which could have affected sales in unknown ways, such as people
already having spent the Christmas budget or just simply not wanting to go out
Christmas shopping for the second time in a weekend. That weekend was also the
last before payday which again could affect sales as people might be waiting
till they had been played before splashing out on presence. Though one of the
biggest potential issues was that the fair was simply just not advertised, as
other than through researching somewhere to hold a stall I myself would have
had no idea it was one, there was no outside banners or any form of
advertising, the only thing we found was a single post on the shopping villages
small Instagram page which meant the event did not have nowhere near as much
foot fall as it should have and according to the other shops we talked to that
weekend it has been practically bad foot fall and they too had also made poor
money; we also heard this from other stall owners who were complaining about
it. The last issue that could have caused it though was quite simply the
atmosphere; at the other fair I attended it was inside a warm church hall with
decorations, music, mulled wine and other nice atmospheric additions and so had
an amazing Christmassy atmosphere about the whole place while the shopping
village just radiated cold damp winter which can greatly affect the mood of
shopped and simply not make them want to buy anything. All of these individual
problems added up to cause the failure of the event, many of them could not be
seen from beforehand and while this was a failure it has taught me more about
looking for potentially successful fairs, by looking into them deeper and
potentially reaching out to previous people who attended and getting their
opinion first before booking in order to not make a mistake like this again.
The other greatest failure was in the product itself, as
while the printing and production where up to standard the artwork simply was
not it was not the style I had intended at all and looked old fashioned and
like something you would find on your grandmothers kitchen wall which had been
there for over thirty years. This was mainly caused by a poor selection in
imagery and an even poorer selection in background colour, had the background
been painted in a rich red it could have been much better which could have
dramatically improved sales. Though the main reason why they were so bad can
simply be put down to time restraints and poor decisions on the design, with
more testing and mock ups this could have been avoided and with more time
another set could have been made which could have hugely impacted sales had it
been better. This brings me to another problem, time management, it was poor throughout
the whole project with not allowing enough time for the creation of the product
which unlimitedly lead to its failure; this could have been improved with
better planning and better understanding of where time should and shouldn’t be
spent for the best results. Something else which could have been done better is
the product photos for the items as they turned out very dark and struggled a
bit to immediately communicate the item to the viewer, this could have effected
online sales and could have resulting in a single sale had this been the case. Though
for this the solution is simply to get better at product photos and practice them
more in order to perfect them for Etsy in order to get the best results from
them. There were also research problems early on as I feel I could have done a
lot more research which could have helped to direct the work in a better and
strong direction which could have potentially stopped the piece of work from
being how they are, this could have been improved with simply more time spent
on the research and taking better and greater use of resources, such as using
magazines and journals to help find out information instead of just replying on
the internet for resources.
In conclusion the project had a lot of problems, but it also
had it successes as well and while it didn’t make a ton of profit it did break
even which with the hindrances provided by the project is in itself a success especially
since as time goes on and I continue growing the project and continue making more
sales and more profit it will continue to get more successful. And for the failures
and hindrances throughout this project while they may have damaged the overall outcome
they have given me plenty of experiences and learned knowledge from creating an
enterprise like this that I can take and apply to the future to prevent them
from happening again, making this an overall success whether that means defying
hindrances to still come out with a small profit or to simply learn from
previous mistake to help make better enterprises in the future.
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